Contact us
Mihriva is operated by Görkem Çiçekdağ. Email info@mihriva.com for support or privacy requests. No response-time guarantee is offered. This website does not save messages; the email link opens your own mail app.
You may include app version, device model, operating-system version, time of the issue and steps to reproduce it. Redact personal information in screenshots. Do not send passwords, your full address, precise coordinates, card details or purchase tokens.
Missing or outdated prayer times
Check your selected locality, device date and time zone. Downloads and updates need internet access. Saved schedules can be viewed offline, but the app does not calculate offline schedules for every location and date.
Respect missing or stale-data warnings. Supported places and dates are limited. If the issue persists, share the locality name and date; precise location is not needed.
A notification did not arrive
Check the relevant in-app notification preference and the device permission for Mihriva. Current schedule/content data must be available. Focus/Do Not Disturb, battery restrictions and operating-system settings can affect delivery or sound.
Reopen the app after changing permissions. Full adhan playback and guaranteed delivery under every condition are not provided. Change lock-screen previews through device notification settings.
Qibla direction or location permission
Open Qibla and allow foreground location. If previously denied, review Mihriva permissions in device settings. Location services and a supported compass/sensor are needed.
Move away from metal and magnetic interference and follow device calibration messages. Low location or compass accuracy affects direction; do not ignore accuracy warnings. Manual locality selection for prayer times does not require location permission.
Report content or source issues
For a verse, hadith or source error, share the displayed content date and source name. New content is not guaranteed every day. The app is not a full Quran reader or personalized religious adviser.
Advertising and purchase status
Core features are free. Live ads are disabled; the ads integration is for developer testing only. Paid checkout is not enabled in the public release. Draft annual/lifetime products are not offers for sale; purchase and restore acceptance tests are not claimed as complete.
If you see an unexpected charge using the Mihriva name, first check your Apple or Google store transaction history and use that store’s support channel. This page accepts no payment and makes no charge or refund promise.
Privacy and local data
Revoke location and notification permissions in device settings. Clear Android app data or delete the iOS app to remove local records; review backup and restore settings separately.
Email the same address for information or deletion requests about support correspondence. No Mihriva account exists to delete. See the privacy policy for details.